Frequently Asked Questions
Straight answers from AZ Window Covering. Still unsure? Call (602) 278-3667.
Where are you located?+
3811 W Indian School Rd, Phoenix, AZ 85019 — our address since February 2024. Call (602) 278-3667 to arrange your consultation.
Are your shutters really made in Phoenix?+
Yes — our shutters are made locally in Phoenix. Local manufacturing is how we control quality and handle specialty shapes that factories decline.
What does '100% Satisfaction Guaranteed' mean?+
It is the promise published on our homepage: we stand behind the product and the installation until you are satisfied. Ask us exactly how it applies to your order when you call.
What warranty do I get?+
Our shutters carry a Limited Lifetime Warranty. The warranty and wood-shutter disclosure documents are available — ask for them with your quote.
Which areas do you serve?+
Phoenix, Scottsdale, Surprise, Queen Creek, Sun City and Prescott — the areas our customers' reviews come from. Nearby but unlisted? Call and ask.
How do I get a quote?+
Call (602) 278-3667. We measure your windows, show you materials, and give you a written quote for making and installing your coverings.
Why does 'made in Phoenix' matter? (Plantation Shutters)+
Because we make them in Phoenix. Local manufacturing means the measuring team and the making team are one company in one city — fit problems are solved here, not by email to a factory overseas.
What warranty comes with your shutters? (Plantation Shutters)+
Our shutters carry a Limited Lifetime Warranty, and we publish a 100% Satisfaction Guarantee. The warranty document and wood-shutter disclosures are available with your quote.
Faux wood or real wood blinds? (Blinds)+
Faux wood wins in bathrooms, kitchens and value projects — it shrugs off moisture and costs less. Real wood is lighter on big windows and richer in formal rooms. We show both and price both.
Do you install blinds, or only sell them? (Blinds)+
Yes — blinds are a core AZ Window Covering offering alongside our shutters, measured and professionally installed the same way.
What shapes can you cover? (Custom Arches & Specialty Shapes)+
Arches (half-round, eyebrow, full), angled and trapezoid tops, circles, octagons and French-door cutouts — if the opening has a shape, we template it. Bring photos when you call.
Can arch shutters open and close? (Custom Arches & Specialty Shapes)+
Many arch shutters can be made with operable louvers in the arch; some extreme shapes are fixed. We tell you honestly at templating what your shape allows.
Ready to start? Get your free quote today.
Call (602) 278-3667 or send the 2-step quote form — it takes under a minute.